Commissioning furniture isn’t complicated once you understand the steps involved. Knowing what to expect at each stage helps set realistic expectations and ensures smoother communication with your maker.
Stage One: Consultation and Design
Free consultation to discuss needs, space, and style preferences
Designers measure your space and ask lifestyle questions
Initial sketches are created based on your conversation
Revisions continue until you approve the final design
Stage Two: Material and Production
Wood species, finish, and hardware are selected together
Wood is sourced and allowed to acclimate to local humidity
Joinery and construction begin using traditional or hybrid methods
Multiple finishing coats are applied with sanding between each layer
Stage Three: Quality Check and Delivery
Every surface and joint is inspected under proper lighting
Mechanisms like drawers and doors are tested repeatedly
Only pieces passing all checks are packaged for delivery
Delivery typically occurs within 45-60 days of design finalization
Each stage involves your input, ensuring the final piece matches your vision exactly. Staying engaged during the design phase, in particular, prevents most surprises later in the process.
Frequently Asked Questions
Q: Can I make changes during production?
A: Design changes should ideally be finalized before production starts. Changes requested after production begins can cause delays or additional costs.
Q: Is a site visit required before starting custom furniture production?
A: It’s strongly recommended, especially for large pieces, to confirm space dimensions and access constraints before finalizing the design.
Q: How many design revisions are typically included?
A: Most makers include 2-3 rounds of revisions in the base price, with additional major changes sometimes incurring extra charges.
Q: What happens if I’m not satisfied with the final piece?
A: Reputable makers address legitimate quality or specification issues under warranty, though preference-based changes after completion may require a new order.
Q: Can the production timeline be expedited?
A: Some makers offer rush production for an additional fee, though quality craftsmanship generally requires adequate time for proper drying, joinery, and finishing.
